Why the best leaders, and the best AI, start by reframing questions. I cut my teeth getting grounded in principles of design ...

We’ve all experienced that magic moment when, after countless frustrating hours of experimentation and racking your brain, the object of our attention starts working. The 3D printer finally produces ...

From choosing what to eat for breakfast to picking out what to wear to charting out a new project to saying no to a proposal, our days are full of decisions. Some are small, while others could affect ...

Every company has issues — things that go bump in the night. When mistakes happen (both system and human), people tend to want to play the blame game. This is because, as a business grows, more people ...

If there are nine people in a room and every person shakes hands exactly once with each of the other people, how many handshakes will there be? How can you prove your answer is correct using a model ...

Sometimes things don’t go according to plan. Tools break, wires get crossed, the best-laid plans fall apart. And on those occasions, it helps to know exactly what happened—so it doesn’t happen again.

The hardest part of my job is trying to find a problem worth solving. And around a decade ago, we found a huge one: up to 160,000–300,000 patients were incurring surgical-site infections (SSIs) in the ...