The city is starting out the year by developing a new online program that would help citizens track the status of their 311 complaints. Allen Square, New Orleans‘ chief information officer, said the ...

Providence has revamped its 311 system to streamline requests for service. 311 is used for non-emergency issues such as potholes, parking violations, missed trash, etc. The new system allows users to ...

The city’s 311 system recorded 36 million customer contacts last year, a record number fueled by traditional phone calls along with online inquiries through a mobile app and social media. Digital ...

Potholes reported to 311’s website are getting lost in the system – leaving ragged craters free to tear up tires, the Manhattan borough president charges. Scott Stringer said his office logged more ...

BATON ROUGE, LA (WAFB) - Anyone who would like to get the city-parish to help with a problem, there is now an app for that as the City of Baton Rouge is going even more high tech. Mayor Kip Holden ...

KINGSTON, N.Y. – The city has launched Kingston 311 – an app, website and phone system that allows residents to quickly report concerns and submit service requests. The app, available for Android and ...

PROVIDENCE – Providence’s 311 website – which helps connect residents with non-emergency city services – just got a makeover for the first time since 2016. The city said it receives nearly 60 requests ...