Unless you want to lose a whole lot of money, don’t rush to hire an AI bot to run your vending machine. That’s the lesson from a recent experiment in AI autonomy, piloted by Joanna Stern, tech ...

Silverback AI Chatbot has announced ongoing advancements to its AI chatbot system, reflecting broader shifts in how organizations manage digital communication, user interaction, and automated ...

Silverback AI Chatbot has announced an expanded emphasis on its AI Assistant feature, reflecting the growing role of ...

AI-driven cyberattack agents integrate automation, machine learning, adaptive malware, and botnet infrastructures into ...

A new Pew Research Center survey of 1,458 teens between the ages of 13 and 17 found that 64 percent have used an AI chatbot, with more than one in four using such tools daily. Of those daily users, ...

Cloudflare CEO Matthew Prince claims the internet infrastructure company’s efforts to block AI crawlers are already seeing big results.

If you’re heading to the post office, FedEx, UPS or some other drop-off to return something expensive, think iPads, laptops ...

As schools and universities take varying stances on AI, some teachers believe the tech can democratize tutoring. Here's how - and where the drawbacks lie.

At Creighton University, an AI chatbot is being used to train nursing students in end-of-life care conversations.

Glance releases its 2026 CX Trends Report, revealing how last year’s rush toward AI reshaped — and often damaged — customer ...

Italy's antitrust watchdog has ordered Meta to suspend WhatsApp terms that could block rival AI chatbots as part of a broader ...