Add Yahoo as a preferred source to see more of our stories on Google. Wildfires in Pacific Palisades have left at least five people dead (AFP via Getty Images) An Airbnb customer who was initially ...

A guest books a long-term Airbnb in Washington, D.C., only to discover the neighborhood has a high rate of violent crime. Airbnb initially denies the refund request, stating it doesn’t account for ...

Checking into a rental and discovering there is no working heat or hot water sounds like a clear-cut case for a refund. Airbnb’s own rebooking and refund policy says guests can seek compensation when ...

Airbnb has been testing travelers' nerves for a while now, and the list of reasons why it's far less hassle and usually less money to just book a hotel is getting longer by the day. But now we have a ...

Q: I booked an apartment through Airbnb in Beverly Hills, making an initial payment of $1,236. There was just one problem: The address listed for the property didn’t exist. Soon after, without my ...

Maria Wainer, based in Israel, canceled her trip to Boston after the strikes against Iran. Much of the region has shut down air travel in the wake of Iranian retaliation. So Wainer can't fly. Airbnb, ...

I had a long-term Airbnb booked in Washington, D.C. But my host canceled. Airbnb helped me rebook another location with a slight discount. I was just checking the new area out a few days ago when I ...

Vacations are meant to be fun. That is, until someone drops out and expects the group to eat the cost. So, what would you do if a friend backed out of a long-planned trip right before departure, and ...

When a couple alerted Airbnb to a spy cam in an outlet extender, they thought the listing would be yanked and they’d get a full refund. Wrong on both counts. By Seth Kugel This past Memorial Day ...

An Airbnb customer who was initially denied the rebooking of her Airbnb reservation under a “major events” policy near the Palisades wildfires in Los Angeles has received a full refund. Ana Mostarac ...