These words, from Nelson Mandela, speak volumes about the difficulties we face in the often-fraught process of decision-making. A decision is essentially a choice. Whether that choice involves major, ...

Editor's Note: This story is an excerpt from WBUR's weekly arts and culture newsletter, The ARTery. If you like what you read and want it in your inbox, sign up here. The creative process can feel ...

Decisions are the lifeblood of business. From the c-suite to frontline employees, decisions are constantly being made at all levels within organizations. Some are consequential and irreversible, but ...

Thirty years ago, when I studied industrial engineering, my professors drilled a fundamental principle of operational excellence into me: Never automate a bad process. Their logic was simple. By ...

Forbes contributors publish independent expert analyses and insights. Providing tools and resources to start, grow and manage your business. Your first hire can make or break your small business—it's ...