Is Chick-fil-A the best drive-thru in America? Find out why this Atlanta favorite tops customer satisfaction, even if it’s ...

The study examined 13 U.S. fast food brands across three categories: classic, chicken, and beverage. Here are the results.

Grabbing takeout has gotten more expensive, but customers’ loyalty to a certain chicken chain remains unshaken, according to the American Customer Satisfaction Index. Atlanta-based Chick-fil-A leads ...

KANATA, ON — Chick-fil-A and Dutch Bros. Coffee top the list when it comes to customer satisfaction in this year’s annual ...

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...

When it comes to favorite fast-food joints, consumers can't stop clucking about Chick-fil-A. According to America's Best Customer Service 2019 report by Newsweek, Chick-fil-A has been rated best fast ...

I’m interested in exploring these questions because the lessons from what Chick-fil-A does well can be applied to many other businesses. With the news that Chick-fil-A topped the American Customer ...

ATLANTA — Chick-fil-A is the “King of Fast Food," according to the American Customer Satisfaction Index (ACSI) Restaurant report for 2019-2020. The American Customer Satisfaction Index’s special COVID ...

Chic-fil-A is proving im-peck-able in customer satisfaction yet again. The chicken sandwich stalwart, along with Dutch Bros, leads quick-service restaurants in drive-thru customer satisfaction, a ...

A recent ACSI study analyzed customers’ experience with major fast-food chains in the U.S. How do your favorites stack up? Getty/iStock Grabbing takeout has gotten more expensive, but customers’ ...