How to Cloud Telephony It is clear the cloud is going to change things, with new models, new prices, and new capabilities. The cloud isn't for everyone. On the other hand, the PBX (though no one calls ...

Cloud-based tools have of late become the ubiquitous business aid and are among the top technology trends that have the potential to re-shape businesses. One of the significant riders on the cloud ...

IRVINE, CA--(Marketwired - July 22, 2014) - Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba - www.telecom.toshiba.com) today announced that its VIPedge® ...

Globally, market dynamics are evolving as telecom carriers reorient toward software-based offerings, while hyperscale cloud providers and specialized vendors compete to deliver advanced, ...

I’ve recently been working with a client on the Gulf Coast – Hurricane Alley, as we like to call it – that is interested in replacing its traditional IP PBX system with a cloud-based telephony system.

Enterprises in the financial services industry are increasingly reliant on superior service to differentiate. Consumers expect to be served quickly and effectively when they call customer support. If ...

From providing midday meal data collection for state government programs, to maintaining smooth interaction with customers in the e-commerce sector, to providing various solutions to SMEs and startups ...

One of the most important things these days while managing small businesses and startups is to totally get rid of the hassles that come along with telephony. Being able to manage customers on inbound ...

The Indian healthcare industry is growing annually at 16.5% and is poised to touch $280 billion next year. It serves hundreds of millions every year, making it one of the largest in the world. Over ...

I guess "Cloud" is the current buzzword. After reading about cloudwashing in "Will the real private cloud please stand up?", I started to think about it in our industry, Telecom. Does, taking a PRI ...