Each year, defective, faulty, or misused food products cause severe injuries to customers. In some cases, these mishaps also result in product recalls, negative publicity, and a loss of customer ...
Around four suspected overdoses, either fatal or nonfatal, in Warren County have been reported to staff in a 24-hour period, according to the Alliance for Positive Health. NEWS10's Anthony Krolikowski ...
Over the last eight years, our NBC 5 Responds and Telemundo 39 Responde teams have logged more than 61,000 consumer concerns and helped recover $6.35 million on behalf of North Texans. We wanted to ...
Solving customer complaints at first contact means better customer satisfaction and retention. That is the goal, but how do you get there? What steps can you take to improve your first-touch ...
The Consumer Financial Protection Bureau headquarters in Washington, D.C. We’ve all been there with customer service: even when the phone agents try to do the right thing, they’re often hamstrung by ...
President Obama addresses CFPB staff flanked by former agency chief Richard Cordray in January 2012. Created by the 2010 Dodd-Frank law, the Consumer Financial Protection Bureau is one of the first ...
Opinions expressed by Entrepreneur contributors are their own. In his book No B.S. Ruthless Management of People & Profits, business coach and consultant Dan S. Kennedy presents a straightforward ...
Consumers who have an issue with the actions of or a service provided by a public utility can file a complaint with the Department’s Consumer Affairs and Public Information Division (CAPI). CAPI staff ...
New York state recently saw a record number of flu cases, according to the New York State Department of Health. NEWS10 spoke with the commissioner and a local pharmacist about the skyrocketing cases ...
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