Petco revealed a data breach that exposed sensitive customer information. The company disclosed the details in state filings after identifying a configuration in one of its software applications that ...

Most companies use different vendors to run different parts of their business, such as customer management, finances, payroll and social media. To do this, they share access to customer data with ...

New privacy models, zero-copy activation and AI orchestration are rewriting the rules for how customer intelligence gets built and used. Customer Data Platforms (CDPs) were once hailed as the answer ...

With increasing talk about artificial intelligence (AI) in all corners of the business, including marketing, data is on everyone’s mind. Yet customer data has always been important for businesses to ...

PPL Electric Utilities customer data was exposed during a data breach almost two years ago, according to the company. The company said in a statement Thursday that it was notified in June 2023 of a ...