Searching for a scalable phone solution for your growing team? Learn which providers made our list of the best cloud phone ...

If you’ve been on the phone with customer service recently, there’s a good chance your first interaction was with a bot, or maybe automated voice, telling you to press some number to get to a menu to ...

At its AI customer service summit, Pioneer, Intercom shared the latest evolution of its AI Customer Service Agent - Fin 3.

The best business phone services are packed with communication features that go beyond basic calling capabilities. From video conferencing to team chat, texting and automation, teams get everything ...

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Worcester residents will soon be able to address any city-related issue 24 hours a day, seven days a week. The city is preparing to implement a 24/7 311 customer service hotline, which will be ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice artificial intelligence, announced today that the company’s AI phone ordering technology has crossed ...

Australian consumers expect digital services that are fast, clear, and safe. Close to half value quick resolution (49 per ...