WASHINGTON (7News) — The 7News I-Team is taking a closer look at a plan for D.C.’s 911 Office of Unified Communications (OUC) to avoid a repeat of numerous outages this summer. In an exclusive ...

The computer aided dispatch system (CAD) used by the D.C. Office of Unified Communications to take and dispatch 911 calls is down. This means call takers and dispatchers must do all communications for ...

WASHINGTON — Stopping short of saying, ‘I’m sorry,’ Director of the Office of Unified Communication Heather McGaffin offers her condolences to the family of the 5-month-old infant who died while the ...

D.C.-area institutions — including hospitals, courts and transit services — modified operations Friday due to a global technology outage. The three major D.C. area airports saw delays and ...

An infant died after going into cardiac arrest in Northwest D.C. Friday afternoon during an outage of the computer system the District uses to dispatch fire engines and ambulances, but there’s no ...

WASHINGTON (7News) — The Metropolitan Police Department is launching an investigation into a recent outage at the city's 911 call center, 7News learned. On Aug. 9, officials said the District's ...

Defiance College has announced the start of an innovative service in which DC computer students will be offering computer repair and related services to the local community. This service, Defiance ...