DPD’s decision to class all its drivers as workers is the latest in a growing list of concessions made by gig economy firms. But there’s still a long way to go. Around 6,000 people working for the ...

Earlier this year, diginomica looked at how DPD has been using Salesforce since the very early days of cloud computing in the enterprise, highlighting the delivery firm’s willingness to invest in ...

Delivery firm DPD could face disruption to its services after some of its drivers began three days of action in a dispute over payments. The row could see up to 1,300 drivers refuse to work for three ...

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or ...

DPD has disabled part of its online support chatbot after it swore at a customer. The parcel delivery firm uses artificial intelligence (AI) in its online chat to answer queries, in addition to human ...

Logistics giant DPD has launched a campaign of reprisals against workers in the UK who staged a three-day protest from October 7–9 against drastic pay cuts—including the scrapping of their Christmas ...