As thousands of flights are canceled amid the U.S. shutdown, one Delta pilot’s touching message — and promise to his daughter — is giving travelers hope.

Delta Air Lines sent some customers with upcoming travel plans emails Friday Nov. 7, as FAA-mandated cancellations continued into the weekend.

Airlines have been turned upside down for the past week with delays and cancelations, and Delta Air Lines has an important message for travelers who are relying on them to get from one destination to another.

Delta Air Lines celebrated the 25th anniversary of its "dream flight" by taking more than 100 Black students to NASA's Kennedy Space Center.

The Delta captain’s reassurance landed at a time when air travelers were already uneasy. The ongoing government shutdown has left thousands of air-traffic controllers working without pay. As a result, the FAA slowed operations at major hubs to maintain safety, which has caused long delays and widespread cancellations.

Delta Air Lines will comply with an FAA order to cut flights at 40 major U.S. airports starting Friday, likely including Atlanta’s Hartsfield-Jackson, while offering flexible options for travelers affected by the reductions.