Listening lies at the heart of just about everything we do with people. Often, Gen X will reference the Charlie Brown comic strip with the school teacher, and all the students hear is “Wah wah wah wah ...

What's the difference between listening and hearing? When you are quiet, people will think you are listening. But in order to hear what the other person is saying, you have to stop thinking about ...

When it comes to the similarities between listening and hearing, the only one is you use your ears for both. After that, they’re very different. For instance, have you ever had an employee come in ...