Both Operator Connect and Direct Routing can unlock Teams for business phone system. Choosing between the two comes down to priorities – Operator Connect is perfect for faster, easier deployment, ...

John Klein is a solutions architect at CDW and an industry expert in communication and collaboration platforms. He has experience in training and education in voice, video, audio visual, and headset ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. A private branch exchange (PBX) is a telephone system that ...