The shortcut has been in our psyche since most of us can remember. It often is a deviation from the conventional as a means to get somewhere or do something to save time. Time is precious, and ...

Thomas Schares, MD, MBA, an anesthesiologist with Somnia Anesthesia who serves as chief of anesthesiology for Desert Regional Medical Center in Palm Springs, Calif., discusses the phenomenon known as ...

To some extent, many organizations, if not all, suffer from some form of performance deviation. This can manifest itself in any goal or standard against which organizations may measure themselves.

Food Safety News publisher Bill Marler wrote something that stuck with me more than the case counts did. He pointed out that the FDA had flagged this exact risk before, at the same corporate family, ...

Most pilots have probably heard the story from Greek mythology about Icarus, the ancient aviator who flew too close to the sun and came crashing down into the sea. Since it was Daedalus, his father, ...

A theory born from understanding the Challenger disaster. Hosts Celeste Headlee and Masud Olufani introduce the theory of normalization of deviance, an understanding that came from study of the ...

“When the sociologist Diane Vaughan came up with the term ‘the normalization of deviance,’ she was referring to NASA administrators’ disregard of the flaw that caused the Challenger space shuttle to ...