REDWOOD SHORES, CA--(Marketwired - Apr 28, 2016) - Oracle today announced a comprehensive new release of Oracle Field Service Cloud, formerly known as TOA Technologies. The latest release, which is ...

Austin, TX /PRNewswire/ - Oracle today announced new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, ...

NEW YORK--(BUSINESS WIRE)--Aquant, a Service Intelligence platform that gives service leaders, technicians, and teams the most vital information they need for every service encounter, and a member of ...

In this episode of eSpeaks, Jennifer Margles, Director of Product Management at BMC Software, discusses the transition from traditional job scheduling to the era of the autonomous enterprise. eSpeaks’ ...

LAS VEGAS, NV--(Marketwired - Apr 27, 2016) - MODERN CUSTOMER EXPERIENCE CONFERENCE - To help organizations deliver a consistent and personalized customer experience across all channels, touch points ...

New AI-powered capabilities in Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service promise to automate around-the-clock customer care. Aiming to deliver end-to-end service automation, ...

Oracle has unveiled new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer ...