The conventional view of a manager is someone who controls and directs his employees. Management theorists still cite controlling as one of the four management functions. Despite this label, ...

There's a common saying in business that something well-planned is half done. Planning in business management is absolutely critical to the proper functioning of an organization. Business owners and ...

Following a strategic management plan can help employees strive for the same goals and maximize the results. Unfortunately, many HR professionals struggle with implementing their strategic management ...

This is a revised column from one that Dr. Chaman Jain, the editor of the Journal of Business Forecasting (JBF), recently asked me to write. It discussed the relationship between strategic and ...

I have been training in Brazilian jiujitsu (BJJ) for the past four and a half years. I’m too old (58), too slow and there are too many young, fast folks I have to contend with on the mats. Yet, I am a ...

Building a strategic plan for services management is like putting together a jigsaw puzzle: First you need all the pieces, and then you have to fit them all together. However, there are several key ...

Trying to get a handle on matching technology infrastructure with demand? Here are the nine major steps associated with implementing a sound capacity planning process. This article is excerpted from ...