We've seen 911 call centers that accept text messages, and now if PowerPhone gets its way you'll some day be able to use MMS messages to further pinpoint the source of your distress. Patent number ...

Chris Salafia, president and CEO of PowerPhone, works on a training script with Tara Milardo, account manager, in the firm’s Madison office. PHOTO KRISTINA FALVO Phil Salafia, a former police officer, ...

PowerPhone, Inc. is the world leader in crisis communications training and technology. Since its inception in 1984, PowerPhone has trained over 180,000 public safety professionals, in more than 8,000 ...

MADISON, Conn., Jan. 13, 2016 /PRNewswire/ -- Enterpol CAD has interfaced with Total Response CACH, offering their customers access to PowerPhone's higher standard for emergency call handling.

WASHINGTON (DC News Now) — D.C.’s Office of Unified Communications rolled out a new system for answering 911 calls this week – on Tuesday, the agency transitioned to PowerPhone Total Response.

911 call-handling solution and training provider PowerPhone is making its Telephone CPR (T-CPR) certification course available to all telecommunicators. 911 call-handling solution and training ...

MADISON, Conn., July 11, 2019 /PRNewswire/ -- PowerPhone, one of the country's leading providers of public safety telecommunicator training and protocol systems, has announced the expansion of its ...

PowerPhone announces their integration with SmartCOP's SmartCAD with Total Response 911 protocol software. This integration gives PSAPs using SmartCAD a seamless and unparalleled flow of information ...

KANSAS CITY, Mo., Feb. 18, 2020 /PRNewswire/ -- As trends in public safety are constantly changing, the importance of providing continual training for telecommunicators has never been greater.

911 telecommunicators deserve first responder status and federal classification. It's time to give the people who answer our crisis calls the benefits they need to continue to do this critical job.