In today's multigenerational workplace, communication isn't just about what we say—it's how, when and why we say it. From Baby Boomers to Gen Z, each generation has its own preferences, expectations ...

Emojis may feel like a universal language, but a new survey has found they are causing confusion and even offense in the workplace. A study by Lokalise of more than 1,000 employees in the United ...

Women have long had to strike a Goldilocks balance at work — not too harsh, not too soft. Now some are using AI to help get the tone just right. Why it matters: Smart chatbot use is more of a shortcut ...

Generation Z has been entering the workforce with impressive technical skills, but many employers report a notable gap in soft skills such as communication, adaptability, emotional intelligence, and ...

When it comes to digital communication, emojis have the power to convey more meaning than plain text alone. Their universal ...