Nearly one-third of consumers said paying for return shipping was more annoying than jury duty and going to the DMV, according to a recent report. Here's why those return fees may only get worse. As ...

Are you addicted to online returns? As a former returns junkie myself, let me explain what it looks like. A decade ago, while I was supposed to be finishing up my dissertation, I procrastinated by ...

You notice the product you thought you could return without fuss now carries a stricter timeline or a surprise fee. Major retailers are shrinking return windows, adding fees, and tightening proof ...

Clarus Marketing, a company with a long history of free shipping services, does something even Amazon won't -- it offers consumers unlimited, prepaid return shipping for any online purchase. Donna Tam ...

Buyer's regret is real, and sometimes it means taking an item back even thought it isn't defective. Just beware -- restocking fees aren't what they used to be.

Opinions expressed by Entrepreneur contributors are their own. These days, when customers see the words “free shipping,’ they often think “free returns.’ According to Internet analytics service ...

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Google now allows online stores to manage shipping and return policies via Search Console. This simplifies providing vital information to customers. The feature can potentially boost sales for ...