Discover how social networking services connect users globally, explore their advantages, and understand the risks involved, ...

Microsoft’s FUSE Labs has announced it is killing So.cl (or just plain Socl), a multimedia-infused social network and search tool positioned as a complement to Facebook, Twitter, Pinterest, Tumblr and ...

Timely replies and human-centered support on social media aren't optional anymore – they're expected. Here’s what brands need to know to get it right. Every tweet, direct message, and comment holds ...

A new project launching today aims to capitalize on the momentum seen within the fediverse, also known as the open social web, which describes interconnected social networking services powered by the ...

"Social media has become less social," said Kyle Chayka in The New Yorker. In its heyday, "Facebook was where you might find out that your friend was dating someone new, or that someone had thrown a ...