The latest deal in government technology has a company known for Tasers and body cams buying a young, well-funded firm seeking to bring more AI into emergency communications. Axon says it has inked a ...
Contact centers have evolved far beyond phone banks and scripts. A modern contact center is now integrated with AI, analytics ...
By Munsif Vengattil and Aditya Kalra BENGALURU (Reuters) -At a startup office in this Indian city, developers are fine-tuning ...
To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min Call centers in government ...
Fresh off the heels of the AI-powered accent adjustments in the Oscar-nominated 2024 film “The Brutalist,” the French company that owns the largest call center in the world has announced that it’s ...
Over the AI hype yet? Corporations everywhere definitely aren’t, particularly with the latest report that Microsoft saved a whopping half a billion dollars in the last year alone with the technology.
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