There may be a growing crisis for the limited-service restaurant industry, according to the 2025 QSR Reputation Ranking ...

Starbucks CEO Brian Niccol doesn't expect AI to replace baristas as the coffee chain focuses on improving the "human-to-human ...

The events of the past year, and in particular the pandemic, forced supply chains to rapidly change and shined a new spotlight on supply chains. Looking ahead, supply chain leaders have an opportunity ...

Consistently providing a high level of customer service and support is proven to establish trust and build long-term business relationships. In fact, DDC FPO's 2024 Customer Service Trends report ...

On first inspection, the card payments industry appears to be a mismatch of service providers covering similar functions. However, each firm has an important role in the card payment process. From ...

In an era when a vast amount of real-time or near real-time data about companies is available, investors are seeking an edge using information that ranges beyond earnings calls, quarterly reports, and ...

May 17, 2024 — Cohere has published a new article discussing the transformative potential of large language models (LLMs) in the retail industry. In the post, David Stewart, Robin Gainer, and Sam ...

It’s everywhere. Load up your LinkedIn feed or any news source, and there are people around the globe waxing lyrical about the same thing: The global workforce is undergoing significant change, and ...

The Singapore-based joint venture, majority-controlled by SuperX, is established to provide end-to-end AI infrastructure services to global clients, completing SuperX's 'product + service' ...