The rise of digital communications led many pundits to predict the demise of voice as a medium for customer communications. Speech plays a unique role though, and several technological developments ...

Krisp, a leader in real-time voice AI technology, has announced the launch of its Voice Translation SDK, enabling CX pl ...

Unfortunately, this book can't be printed from the OpenBook. If you need to print pages from this book, we recommend downloading it as a PDF. Visit NAP.edu/10766 to get more information about this ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Marketers across industries have heard the rumors: Voice software applications that enable ...

Whether supporting missions downrange on the battlefield or supporting citizens down the street when a natural disaster hits, the U.S. government needs secure communications that are easy to deploy ...

At Ignite 2020, Microsoft today announced a new communications offering called Azure Communication Services that's built on top of Azure. Microsoft says it leverages the same network powering ...

RESTON, Va., Jan. 4, 2024 /PRNewswire/ -- Leidos (NYSE:LDOS), a FORTUNE® 500 science and technology leader, has announced the successful deployment of a new Flight Service Voice Communications System ...

As K-12 leaders look for ways to strengthen trust, engagement, and belonging, a growing number of districts are turning to a key partner in the work: their students. A new national report from the ...

Hybrid thinking means being equally fluent in systems and story, moving seamlessly between analytics dashboards and narrative development.

Nigeria's business phone systems are going through a major change, improving the way companies communicate and do business, and at the forefront of this movement is PressOne Africa. From its inception ...