Meetings might soon become a thing of the past. The CEO of Zoom is hoping to create “digital-twin technology” so workers can have an artificial intelligence version of themselves attend meetings and ...
Zoom, the virtual communications platform that millions use for remote work, is facing backlash over an updated policy allowing it to train their AI products on customer data pulled from meetings. But ...
Popular video conferencing app Zoom is adding a new business offering: Zoom Contact Center for customer service. It’ll have more than 100 features at launch and will cater to the agents, supervisors, ...
Zoom has revamped its Slack and Microsoft Teams-style business communications platform Zoom Chat, and renamed it Zoom Team Chat. The web conferencing giant, which grew to prominence during the ...