The IRS has dialed back a number of taxpayer services amid the coronavirus outbreak, including cutting staffing for phone lines and leaving much of the mail it receives unopened. The agency recently ...
The longest government shutdown in U.S. history is now over. The backlog of work, however, remains. As the IRS scrambles to ...
The IRS should be more transparent in communicating its telephone service metrics by including in the metrics more phone lines that taxpayers call and by covering the entire fiscal year and not just ...
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