Google is rolling out a new tool that allows 911 dispatchers to view live video from a caller’s phone, giving emergency crews ...

Stanislaus Regional 911 aims for a mid-January startup of a computer-assisted dispatch system purchased through CentralSquare ...

If only a behavior health specialist is needed, operators will transfer the call to the Phoenix Fire Department’s Behavioral ...

Android rolls out Emergency Live Video for 911 calls, letting dispatchers see real-time scenes during emergencies. Great for ...

The city of Cleveland must prioritize its study of 911 calls to enable reforms in mental health response to proceed. There’s ...

Google will let Android users share live video during emergencies. The feature works with 911 systems used by 60% of North American dispatch centers.

SPROUT, a new Supportive Resources and Outreach Team proposed for Ann Arbor, could start handling some 911 calls in the city.

Cleveland City Council is pushing to pass legislation early next year that would send clinicians, not police, to certain ...

The Green Bay Police Department has chronic staffing issues. It's proposing using drones as a first 911 response to tackle that hardship.

Cleveland City Council and Mayor Justin Bibb both say they support sending clinicians, not cops, to certain mental health emergencies.