Bank of America customers are dealing with a service outage with online and mobile accounts showing $0 balances,and were taking to social media to gripe about it Wednesday. By the end of the day, the bank said the issue had been resolved and it apologized ...

SEOUL, Sept 19 (Reuters) - Irate customers of seven small South Korean banks whose operations were suspended on Sunday vented their rage against the president and his conservative government on Monday, saying they will pay a heavy political price at next ...

The Bank of Queensland is under fire from angry customers over a banking app change which has left many unable to access their credit card accounts.

TAIPEI, Taiwan (AP) — Angry bank customers who traveled to a city in central China to retrieve their savings from troubled rural banks have been stopped by a health app on their cellphone. Chinese residents are required to have the health app, which ...

Taking the stress of call centre operators with an AI shield SoftBank has developed AI voice-conversion technology to reduce call centre operators' psychological stress by altering the voices of angry customers to sound calmer. According to Japan's The ...