ASTA reported that its efforts to communicate with Delta about the carrier's recent rash of debit memos are at an end because the carrier has declined to discuss the matter with the trade group. But ...

Q: In your June 8 column, "Carriers can turn a deaf ear when you dispute debit memos," you stated, "ARC should adopt new rules requiring carriers to provide prompt, good-faith responses to debit memo ...

It's been six months since you took that flight from Dallas to Greenville, SC. But what's this? A bill from your travel agent for $404? Yes, it is. Your agent just got a debit memo from her airline ...

The Airlines Reporting Corporation (ARC) has announced changes to its debit memo and chargeback policies as a result of the ongoing coronavirus outbreak. According to the official website of ARC, the ...