AI-powered customer service tools like chatbots that rely on large language models (LLM) aren't new: 41% of organizations use ...

Bank of America accounts come equipped with Erica, an AI virtual assistant that can provide advice based on a customer’s spending habits and help them make better financial decisions.

Six in 10 bank executives list generative AI as a top investment priority this year, according to a survey published in April ...

Banks are tapping into the power of generative AI to provide rich experience for employees and customers alike.

Microsoft Research continues to collaborate with the global research community to drive breakthroughs in AI and push ...

With AI tools shining bright on the horizon, the future of business automation is more than just aspirational—it’s attainable ...

After years of refining this technology – including the $1 million Zillow Prize competition to crowdsource improvements to ...

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Explore the frequently asked questions below to learn more about the Graduate Certificate in Managing AI Systems, the admission requirements, and the funding options available. The next semester of ...