Super Micro Computer is poised for growth with new data center capacity and AI initiatives. Read why I remain bullish on SMCI ...

Almost a year ago, Swedish fintech company Klarna unleashed havoc in the call center industry with a shock announcement: Its ...

What it takes to create a positive agent experience, hurdles businesses to overcome and how technology is shaping the future ...

Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization ...

RISK DISCLAIMER] All opinions, news, analysis, prices or other information contained on this report is provided by analyst of Zhejiang Huarui Information Consulting Co., Ltd (CCFGroup) as general ...

Talkdesk, a provider of artificial intelligence-powered customer experience (CX) technology, today launched Talkdesk After Hours to help companies extend sales and service to customers beyond ...

The closure of Connswater Shopping Centre has been called a “sad day” for east Belfast and a “slap in the face” by political ...

The Social Security Administration said Wednesday it is eliminating telephone service for direct-deposit account transactions ...

Currently, about 14.1 million Americans are experiencing long COVID symptoms, with nearly a quarter reporting significant activity limitations. Recent data also indicates that around 1.01 million ...

Sleep deprivation has quietly evolved into a public health epidemic for Black Americans. Here's how we can reclaim our rest.

BDO Unibank, Inc., together with its subsidiaries, provides various banking products and services to individuals and corporations in the Philippines and internationally. It operates in five ...

Banks including BPI, BDO Unibank, Land Bank of the Philippines, Philippine National Bank, SeaBank and Metrobank issued similar updates on their own social media platforms. GCash earlier said that ...