This story focuses on the broader conversation at the Feb. 17 City Council regular meeting about Project Mustang. A previous story in the Feb. 24 edition addressed the arrest ...

Discover how contact center managers can use gamification strategies - from points and leaderboards to badges and team ...

Amazon Web Services is pushing deeper into agentic AI for healthcare, taking aim at common administrative tasks such as scheduling, medical histories, clinical documentation and coding. | Amazon Web ...

This 911 call center never sleeps, fielding about 4,000 calls every day. In 2025 alone, the lines have lit up 2.1 million ...

Frontotemporal Degeneration (FTD) Caregivers Support Group Virtual Meeting HOLYOKE - The Holyoke FTD Caregiver’s Support Group will be holding its monthly meeting as a virtual Zoom meeting on Tuesday, ...

The results were fascinating, impressive, and sometimes surprisingly bad. Here are five tips that can help you get better results faster.

What's new to do in Israel's capital?

Phase III study will be "sufficient and pivotal for registration in the U.S." Kiniksa Pharmaceuticals ( KNSA 2.70%) ...

How to talk to your child about bullying, spot warning signs, build confidence, and support healing if your kid is being ...

Discover proven strategies for managing remote call center agents, including how call center QA provides the performance visibility and coaching foundation that distributed teams need to stay engaged ...

Several community events, including festivals and concerts, are scheduled for early March in Brevard County. Tails at the Barkery is barking with joy about its upcoming 10 th anniversary celebration, ...

13. Tobias Raymond will take reps at center in the spring. It has been the plan for a while that eventually Raymond would try ...