“Survey fatigue is real,” says Brad Anderson, President of Product and Engineering at Qualtrics. He acknowledged that many ...

The growth of the customer journey mapping software market is primarily driven by increasing focus on customer experience management across ...

Dan Herbatschek, CEO of Ramsey Theory Group, a diversified technology and digital services company, today announced results of a three-month enterprise customer survey of more than 100 leaders that ...

Customer experience shapes brand perception and loyalty, but gaps prevent many organizations from optimizing performance ...

Younger entrepreneurs are reshaping the franchising landscape, bringing technology fluency, a desire for purpose-driven work ...

ZenaTech, Inc. (Nasdaq: ZENA) (FSE: 49Q) (BMV: ZENA) ('ZenaTech'), a technology company specializing in AI (Artificial ...

Artificial intelligence is no longer just a fun tool, it’s a force that’s reshaping how we work. A new Microsoft survey shows ...

There is no doubt what took centre stage in the theatre of business applications in 25: agentic AI, surpassing pre-2022 AI, ...

A new study shows bots can be indistinguishable from humans in survey responses. There’s bad news for those using digital ...

What jobs are they doing? We’ll answer that in a second, but we want to start with the lay of the land. Because it’s shifting ...

We have a once-in-a-generation opportunity to modernize an industry that is essential to everyday life, and ServiceTitan is building not just software, but the core operating system that will support ...

Digital sovereignty has gained new urgency amid rising geopolitical tensions, with some European IT leaders reconsidering ...