Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

What are your assumptions about difficult people at work? Considering their possible motivations can change your perspective.

Once again, dealing with what bothers you depends a lot on what it is causing the problem. Here are four common causes of ...

People with low tolerance for the unknown often feel the need for closure. They prefer what is predictable to keep a ...

Robbers stole items worth up to $105 million from safe-deposit boxes held at a German retail bank in Gelsenkirchen, North ...

The art of not snapping comes down to learning how to handle your stress response before your mouth gets ahead of your brain.

After months of fighting and countless proposals for a bipartisan compromise, the expiration date for the Affordable Care Act ...

Google vs. ChatGPT for AI shopping help; how Disney’s OpenAI deal helps brand marketing; holiday AI fails from McDonald’s and Amazon.

The European Union’s effort to tap Russian assets as the main source of international funding for Ukraine is becoming “increasingly difficult” as leaders struggle to agree on a framework, the bloc’s ...

Africa’s mobile operators are leading the way in Africa’s growing satellite internet market, transforming low Earth orbit technology from a niche service into a mainstream tool for connecting rural ...

A recruiter has called out a trend she has witnessed on the rise when it comes to young Aussies who are looking to get their ...

Report Fraud, the national body for fraud reporting, believes it has increased by about 25% over the past two years. New ...