Southwest Airlines announced a series of fixes it plans to implement to streamline its new assigned seating process.

The announcement comes after complaints from some of Southwest’s longtime travelers.

Like any new process, we’ll continue looking for ways we can improve to make it even more positive for our Customers.” ...

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In a letter to customers, the Dallas-based airline laid out how it plans to ease the customer unrest over an assigned seating policy it rolled out a month ago.

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The airline has received strong backlash in response to its new assigned seating policy.

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The Dallas-based carrier moved to assigned seating in January and said it is addressing issues with boarding and overhead bin space.