In today's Asking Eric column, R. Eric Thomas shares a reader's advice about how to best deal with customer service ...

The image first spread online following a 2015 Campbell's advertising campaign that depicted a family with two fathers feeding their son.

Communication platform Discord has confirmed that its user data was compromised during a third-party customer service hack. The platform, with over 200 million users, allows its customers to send free ...

Growing up in what I believe was the greatest generation in time, Dad always let us know that “There’s no such thing as a free lunch.” He and Mom always showed us, mostly by example, that in life, you ...

Greggs insist they are not battling thieves by putting bike locks on fridges - after a customer filmed one that appeared to be in use at the chain. Customer Casey Cosgrove claims to have captured the ...

Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps.

As a kid, when I first heard about a “dine and dash” incident, it baffled me how people had the guts to pull off something so ...

The National Institute for Hospitality and Tourism, in collaboration with the Federal Airports Authority of Nigeria, on Friday lit up the Nnamdi Azikiwe International Airport, Abuja, with a colourful ...

Working in a restaurant can be a rewarding experience, but it's largely dependent on customers' behavior. Anyone who has ...

One of Discord's third-party customer service providers has been infiltrated by an unauthorized party who was able to gain access to users' information. Discord said it recently discovered the ...

Hopper Inc. became one of Canada’s most valuable private technology companies by using artificial intelligence to build a challenger to online travel giants Expedia EXPE-Q and Booking.com BKNG-Q. Now ...

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