Customers contact companies regularly to purchase products and services, inquire about orders, make payments and request ...

AI chatbots have already become embedded into some people's lives, but how many really know how they work? Did you know, for ...

There are new agents for QuickBooks, more robots for Amazon, but less hits for AI chatbots compared to search.

The thousands of recently terminated Microsoft employees, navigating one of the company's largest layoffs in years amid a ...

Record numbers of people are turning to AI chatbots for therapy, reports Anthony Cuthbertson. But recent incidents have ...

Startups are developing tools to help companies sell their goods and services online as consumers increasingly use chatbots ...

Education researchers argue the merit-based education system creates mental health issues and fails to prepare students.

Character.AI has also received tough questions about safety from lawmakers, and one advocacy group said earlier this year ...

Interactions with AI can be destabilizing for some people. Looking at why can help us understand what's unique about the ...

Exploring the meteoric rise of fictional K-pop groups HUNTRX and Saja Boys from Netflix's KPop Demon Hunters, fans are ...

Governments use digital platforms to communicate with society but, on a continent with more than 2  000 languages, it remains ...

When it comes to which "Magnificent Seven" stock is the best to buy, I think the answer is clear: Alphabet (GOOGL 0.54%) ...