Google is rolling out a new tool that allows 911 dispatchers to view live video from a caller’s phone, giving emergency crews ...

Stanislaus Regional 911 aims for a mid-January startup of a computer-assisted dispatch system purchased through CentralSquare ...

The city of Cleveland must prioritize its study of 911 calls to enable reforms in mental health response to proceed. There’s ...

Google will let Android users share live video during emergencies. The feature works with 911 systems used by 60% of North American dispatch centers.

SPROUT, a new Supportive Resources and Outreach Team proposed for Ann Arbor, could start handling some 911 calls in the city.

Cleveland City Council is pushing to pass legislation early next year that would send clinicians, not police, to certain ...

The Green Bay Police Department has chronic staffing issues. It's proposing using drones as a first 911 response to tackle that hardship.

Cleveland City Council and Mayor Justin Bibb both say they support sending clinicians, not cops, to certain mental health emergencies.

Police officials say they are hoping to integrate drones and data analysis with pre-existing cameras, gunshot detectors and license plate readers that are already in use through Flock Safety.

CHICAGO — The rate of 911 calls made in Chicago has dropped precipitously in the two months since the start of Operation Midway Blitz, a Tribune review of city data found.

Centralized dispatch was discussed in Atlantic County about 10 years ago, but the idea was dismissed due to pressure from ...

“Most published research is about first responders — police, fire and emergency medical technicians — who arrive first on the ...