You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

The bell at Our Lady of Lourdes in Philadelphia has been around for more than 125 years, but hasn't rung for over two decades. Thanks to the help of some parishioners, that will soon change in time ...

Q3 Highlights: Webull reported third-quarter revenue of $156.94 million, beating estimates of $135.58 million, according to Benzinga Pro. The company said revenue grew 55% year-over-year, driven by ...

When something goes wrong with your bank account or delivery, your first instinct might be to type the company name into Google and call the first customer service number you see. But that simple ...

MONTREAL — Bell is planning to launch space-based cell service next year in a partnership with AST SpaceMobile using low-earth orbit satellites. The company says it recently completed a space-based ...

The connection between great experiences and repeat visits is top of mind for several major fast food chains, with restaurant leaders highlighting CX as a way to drive traffic during earnings calls ...

Fast-food chains are experimenting with AI in drive-thrus. Previous gen AI order-takers failed. AI voice tech is playing a larger role in customer service. Fast-food restaurants like Taco Bell and ...

Dan Smoker called United Airlines' official customer service number, but claims an agent eventually transferred him to a scammer Getty A Denver resident says he lost $17,000 after he claims a United ...

ESPN Chairman James Pitaro rang the opening bell at the New York Stock Exchange Thursday morning to celebrate the launch of its new direct-to-consumer streaming service and enhanced ESPN app. The bell ...

Add Yahoo as a preferred source to see more of our stories on Google. NEW YORK, NEW YORK - AUGUST 11: A view of people walking by the Google logo on the building exterior of 111 Eighth Avenue on ...

OREM — When you need help with some sort of problem — it could be a glitch with a product you've bought or maybe a billing issue with a service you use — your first instinct might be to Google a ...

Verint® (NASDAQ: VRNT), The CX Automation Company™, today celebrated its AI leadership in delivering meaningful, tangible AI business outcomes to customers by ringing the Nasdaq Stock Market’s opening ...