A private security guard told a 911 dispatcher that a Cuban immigrant at a Texas detention center tried to hang himself, was ...

As the public and first responders prepare for winter weather, dispatchers who answer calls for help are getting ready as ...

HOUSTON — Houston Police Chief Noe Diaz issued a stern warning Friday as a winter storm approaches the city, urging residents ...

The Substance Abuse and Mental Health Services Administration has released a guide to improve coordination between 988 ...

For a hazard that needs to be reported immediately, people should call 911. We asked Dominick Nutter, the Raleigh’s emergency ...

The city, Southwest Texas Regional Advisory Council, and the Center for Health Care Services are exploring a pilot program to help triage the mental health calls that come through the 911 system, ...

Rep. Logan Monson proposes HB113 to penalize false emergency reports in Utah. The bill aims to address misuse of 911 calls that potentially cause harm or delays. Critics argue it could unfairly impact ...

Field mediation is meant to serve as an unarmed alternative to law enforcement response for non-violent, non-emergency calls ...

Roughly six months after devastating flash floods ripped through parts of Central Texas — and as the public is learning more ...

A fire department incident report and 911 call transcripts offer insight into the aftermath of Renee Good's shooting.

City leaders will move with forward Tanisha’s Law, legislation that sends clinicians, not cops, to certain mental health ...

The killing of Renee Good by an ICE agent was instantly reported to the Minneapolis Police. The calls reflect shock, fury and ...