UC Berkeley researchers say large language models have gained "metalinguistic ability," a hallmark of human language and ...

A recent study by Stanford University offers a warning that therapy chatbots could pose a substantial safety risk to users ...

A study analyzing 500,000 customer service interactions shows chatbots struggle with complex issues while human agents excel ...

Happy Tuesday! Imagine trying to find an entire jury full of people without strong feelings about Elon Musk. Send news tips ...

Researchers say popular mental health chatbots can reinforce harmful stereotypes and respond inappropriately to users in ...

As large language models become increasingly popular, the security community and foreign adversaries are constantly looking ...

Here’s how using AI in the wrong situations could cost you money, job opportunities, and ultimately, your peace of mind.

A new report shows that 91% of AI users have a default artificial intelligence assistant they turn to for their AI tasks.

Artificial intelligence tools like ChatGPT and Claude are set apart from search engines thanks to their chat component.

Inc. obtained the document from Surge AI, a data-labeling giant. It contains dicey edge cases on sensitive topics.

When Karandeep Anand’s 5-year-old daughter gets home from school, they fire up the artificial intelligence chatbot platform ...

People are leaning on AI tools to figure out what is real on topics such as funding cuts and misinformation about cloud ...