Customers contact companies regularly to purchase products and services, inquire about orders, make payments and request ...

From hyper-personalised policy recommendations to AI-powered claims assessments, artificial intelligence is reshaping the ...

The bots, when tested alone, performed impressively - correctly identifying medical conditions 95% of the time. But when real ...

There are new agents for QuickBooks, more robots for Amazon, but less hits for AI chatbots compared to search.

In an era where speed, transparency, and digital precision define the future of logistics, Trackon is rewriting the playbook ...

Microsoft is deprioritizing ad tech; Google wants to get back into publishers’ good graces; and Meta has been quietly developing proactive chatbots.

Young people do not trust that a story is credible simply because an expert, editorial gatekeeper, or other authority figure ...

In the post, he had acknowledged the immense stress of job loss and proposed that AI tools could help individuals "get ...

When it comes to picking up new languages, AI bots are tongue-tied when compared to infants, according to a team of ...

Scrunch AI, another startup in the space, has raised $4 million and is working with more than 25 clients to help them adapt ...

I feel like I’m competing with her phone for her attention — but not in the way you’d expect. She’s become obsessed with AI ...