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The Kano Model Explained
12:26
YouTubeEPM
The Kano Model Explained
The Kano Model (pronounced “kah-no”) is a unique approach to prioritizing new product features. In this video, we look at the theory behind the Kano model and show an example of how to actually use it to prioritize your features. The model works by asking your customers how they would feel about a feature it was present within your product ...
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