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Target has a new customer service oriented policy called the "10-4 policy." It sounds a lot like old customer service policies. As in, greet customer and help them. On second thought, in light of the "GenZ stare," this might be new after all. #target #retail #customerservice #genz #genx | John Kotrides
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Target has a new customer service oriented policy called the "10-4 policy." It sounds a lot like old customer service policies. As in, greet customer and help them. On second thought, in light of the "GenZ stare," this might be new after all. #target #retail #customerservice #genz #genx | John Kotrides
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@target, this is what I expect at your competition. Something needs to change. #target #customerservice #badcustomerservice #guestrelations #corporate #badadvertising #dobetter #amitheproblem #amitheahole
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Target is testing a new “10-4 Policy” this holiday season — and it’s got shoppers talking. Target's new customer service policy is encouraging workers to smile at and make eye contact with customers.
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